service concept

meticulous and sincere service is the lifeline of Dinghua's cause!

■advanced technology

■high quality and reliable products

■quality service

Service Vision

meticulous and sincere service attitude, the most professional skills, and a huge service network; let customers use their products well, maintain and strengthen the core competitive advantage of the company's main business, and become one of the company's most valuable businesses.

■quality major

■Portable and Efficient

■care and worry-free

Service content

● Provide users with product-related technical advice and relevant technical information.

● Instruct users to install and debug, and train demander technicians free of charge.

● Conduct regular follow-up and satisfaction survey on customers by telephone, fax or E-Mail on product usage. Ensure better service to customers.

■3-hour phone response

■48-hour on-site service

■15-year spare parts guarantee